Your insurer is not the recovery operator #

Insurance and assistance — practical information #

Each insurer page explains SkyRoute Auto’s role: an independent provider you appoint directly, separate from the official assistance network. Each service, town, brand or insurer has its own page so you can find exactly what you need.

SkyRoute Auto is based at 74 bis Route d’Étrembières, 74100 Annemasse , France, reachable on ⁦06 82 96 40 84⁩, 24/7 subject to availability. Independent provider: motorway procedure , online quote and pricing are explained in the relevant sections.

Who attends, and from where #

SkyRoute Auto is an independent breakdown, towing and transport provider, based at 74 bis Route d’Étrembières, 74100 Annemasse , France. For insurance and assistance, the call comes through on a local number (⁦06 82 96 40 84⁩): not a national switchboard promising “20 minutes anywhere in France”. The slot we give depends on traffic, weather, access (surface, underground, snow) and the distance from Annemasse .

We remain outside insurers’ official networks. You can appoint us for insurance and assistance, obtain an invoice, then submit the file to your roadside assistance: any reimbursement depends solely on your policy. Keep the case number if one already exists.

On a motorway or expressway, the initial recovery remains the approved circuit (SOS phone or 112, dispatch may be via sos-auto-moto.fr). SkyRoute Auto then handles repatriation or transport to a garage, home or Switzerland — see our motorway procedure . In town, a car park or a residence, you call us directly.

What we need for a useful quote #

To handle insurance and assistance without a second trip: exact address (street, car park, floor, badge / intercom), make and model, manual or automatic gearbox, whether the vehicle still rolls, the destination you want, photos of the access and of the vehicle. Mention a high-voltage pack (hybrid / electric), a motorcycle, a van or a prestige car: the equipment is not the same.

Hours: 24/7 subject to availability, including weekends and bank holidays. Life-threatening emergency or a blocked carriageway: prefer a phone call. Planned transport: online quote . Base rates inc. VAT (daytime, straightforward access, Genevois): car breakdown recovery 99 € – 139 €, car towing 169 € – 209 € — more distant communes, Switzerland, night work and difficult access are surcharged; see our pricing page.