Independence
SkyRoute Auto is not the official partner of Pacifica. We do not belong to its assistance network. Work is quoted and billed to the customer; any reimbursement depends solely on your policy.
Pacifica in Greater Geneva
Pacifica appears in the road-insurance catalogue. Crédit Agricole insurance subsidiary. Associated cover: Motor, Motorcycle. SkyRoute Auto is not the official Pacifica network: we carry out the vehicle job if you appoint us.
The assistance flatbed applies a scale (km, 0 km, Europe). The Genevois (border, car parks, snow, two-wheelers) often falls outside the average case — hence a local quote .
Pacifica also covers two-wheelers in the catalogue. A Vespa or a TMAX is loaded strapped, not like a city car. See /moto/ and /services/depannage-moto/.
What the policy often covers
- Crédit Agricole insurance subsidiary
- Catalogue cover: Motor, Motorcycle.
- Audiences / specialisms: Private individuals, Professionals.
- 0 km assistance, mileage thresholds and caps: only the policy and the assistance flatbed are authoritative.
Indicative only: your policy and the assistance desk are authoritative.
When to call SkyRoute Auto
- Dispatch is slow or has no suitable equipment (EV, level -2 car park, motorcycle, prestige)
- Two-wheeler: strapped loading, not a generic skip
- France ↔ Geneva / Nyon job outside the scale
- Follow-on after approved motorway evacuation
- You pay upfront for possible reimbursement
What to have ready
- • Roadside assistance case number (if already opened)
- • Certificate / green card, registration
- • Exact location, car-park floor, photos
- • Make / model (vehicle catalogue), drivable or not
Pacifica is not the recovery operator
Pacifica policy (crédit agricole insurance subsidiary) and a vehicle immobilised in the Genevois? SkyRoute Auto attends as an independent provider — quote , invoice, case number to keep. Crédit Agricole insurance subsidiary SkyRoute Auto is the official partner of no Pacifica policy: we carry out the vehicle job if you appoint us, with a quote and an invoice. The Pacifica assistance flatbed applies its own scale (0 km, km, Europe, imposed garage).
Catalogue cover: Motor, Motorcycle. Specialisms: Private individuals, Professionals. Typical local call-outs: delay too long, unsuitable equipment (EV, -2, motorcycle, prestige), Geneva destination outside the scale, or a follow-on after approved motorway evacuation.
Keep the Pacifica case number. Then submit our invoice. Reimbursement = the insurer’s decision, not ours. Motorway: SOS / 112 whatever the policy. Request a quote online mentioning your insurer.
Who attends, and from where
SkyRoute Auto is an independent breakdown, towing and transport provider, based at 74 bis Route d’Étrembières, 74100 Annemasse , France. For a Pacifica file, the call comes through on a local number (06 82 96 40 84): not a national switchboard promising “20 minutes anywhere in France”. The slot we give depends on traffic, weather, access (surface, underground, snow) and the distance from Annemasse .
We remain outside insurers’ official networks. You can appoint us for a Pacifica file, obtain an invoice, then submit the file to your roadside assistance: any reimbursement depends solely on your policy. Keep the case number if one already exists.
On a motorway or expressway, the initial recovery remains the approved circuit (SOS phone or 112, dispatch may be via sos-auto-moto.fr). SkyRoute Auto then handles repatriation or transport to a garage, home or Switzerland — see our motorway procedure . In town, a car park or a residence, you call us directly.
Base rates — Car towing
Indicative incl. VAT ranges by distance from Annemasse. Switzerland is surcharged (border, time, formalities). Grid August 2026.
| Area | Range |
|---|---|
| 0–15 km · Greater Geneva | 169 € – 209 € |
| 15–30 km | 199 € – 239 € |
| 30–60 km | 229 € – 269 € |
| 60–80 km | 269 € – 309 € |
| 80–110 km | 319 € – 359 € |
| Geneva Switzerland · ~7 km | 209 € – 249 € |
| Nyon Switzerland · ~28 km | 249 € – 289 € |
| Lausanne Switzerland · ~47 km | 279 € – 319 € |
Indicative range incl. VAT (−€20 to +€20 around the reference rate), weekday, straightforward access. Night (10 pm–7 am) and bank holidays: +25%. Weekend: +15%. Underground car park, snow, EV, prestige, van or extra km: quote before departure. Payment in EUR (CHF possible at the day’s rate).
Frequently asked questions
- Are you the official partner of this insurer?
- No. SkyRoute Auto is an independent provider. We are not part of any insurer’s assistance network. You can appoint us directly, then submit the invoice to your insurer according to your policy.
- What if I already have a roadside assistance case number?
- Keep it. Provide it when requesting a quote. Depending on your policy, cover, a top-up or reimbursement may apply — that is decided by your insurer, not SkyRoute Auto.
- What should I do on the motorway?
- Use an SOS phone or call 112 for approved evacuation; sos-auto-moto.fr dispatch may complement this. SkyRoute Auto then handles repatriation / transport. See Motorway procedure.
- Do you operate at night and at weekends?
- Yes, 24/7 subject to booking / availability, including bank holidays.
- How do I get a quote?
- Call 06 82 96 40 84 or use the quote form: location, destination, make/model, whether the vehicle is drivable, access details, and any roadside assistance case number.