Published · Updated
Why a flatbed (almost) always
Many EVs and plug-in hybrids require loading onto a flatbed, without the driven wheels turning on the ground. SkyRoute Auto prefers this method whenever the vehicle requires it.
Give the make and model (Tesla, Volkswagen ID., Renault E-Tech, etc.): procedures vary.
Information to give when you call
Approximate charge level, any error message, access (underground, height), destination (Tesla centre, approved garage, home). Photos help with the quote .
See also the Tesla brand page and the electric vehicle service on the site.
Annemasse–Geneva area
Frequent requests between Annemasse , the Genevois and Geneva . Planned transport or 24/7 emergency subject to availability. A failed wallbox or public charger is not vehicle recovery: SkyRoute Auto tows the car; we do not repair EV charging infrastructure (IRVE).
How to use this guide
An electric vehicle is not towed like a petrol or diesel car. A flatbed, manufacturer instructions and transport mode avoid damage to the drivetrain or battery. This guide complements our service, breakdown and area pages. SkyRoute Auto remains your local Annemasse provider (74 bis Route d’Étrembières, 74100 Annemasse , France), reachable on 06 82 96 40 84.
After reading: make safe, note the exact location, vehicle and destination, then call or request a quote online. On the motorway, the SOS / 112 procedure comes first. Indicative rates and towns covered (within 110 km) are on the site.
Who attends, and from where
SkyRoute Auto is an independent breakdown, towing and transport provider, based at 74 bis Route d’Étrembières, 74100 Annemasse , France. For tesla and electric vehicle recovery, the call comes through on a local number (06 82 96 40 84): not a national switchboard promising “20 minutes anywhere in France”. The slot we give depends on traffic, weather, access (surface, underground, snow) and the distance from Annemasse .
We remain outside insurers’ official networks. You can appoint us for tesla and electric vehicle recovery, obtain an invoice, then submit the file to your roadside assistance: any reimbursement depends solely on your policy. Keep the case number if one already exists.
On a motorway or expressway, the initial recovery remains the approved circuit (SOS phone or 112, dispatch may be via sos-auto-moto.fr). SkyRoute Auto then handles repatriation or transport to a garage, home or Switzerland — see our motorway procedure . In town, a car park or a residence, you call us directly.
What we need for a useful quote
To handle tesla and electric vehicle recovery without a second trip: exact address (street, car park, floor, badge / intercom), make and model, manual or automatic gearbox, whether the vehicle still rolls, the destination you want, photos of the access and of the vehicle. Mention a high-voltage pack (hybrid / electric), a motorcycle, a van or a prestige car: the equipment is not the same.
Hours: 24/7 subject to availability, including weekends and bank holidays. Life-threatening emergency or a blocked carriageway: prefer a phone call. Planned transport: online quote . Base rates inc. VAT (daytime, straightforward access, Genevois): car breakdown recovery 99 € – 139 €, car towing 169 € – 209 € — more distant communes, Switzerland, night work and difficult access are surcharged; see our pricing page.
Frequently asked questions
- Do you tow Tesla Model 3 / Y / S?
- Yes, with suitable equipment (flatbed / manufacturer instructions). Give the model when you call.
- Tesla 12 V battery flat?
- A common situation: describe the symptoms; the protocol can differ from a petrol or diesel car.
- Is there a dedicated page?
- Electric vehicle service + /marques/tesla/ brand page.
Emergency: 06 82 96 40 84 · Planned transport: quote request.