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Breakdown guide

After an accident

People first, then the scene. SkyRoute Auto attends for towing once the situation is safe — and after the approved service on the motorway.

Night-time post-accident towing in Annemasse: damaged car loaded on a flatbed — SkyRoute Auto 24/7

Understanding the situation

On an open road: 17 or 112 if anyone is injured. Accident report, photos, insurer file. The vehicle (airbags, fluids, wheels) goes to a body shop or depot. See /services/remorquage-apres-accident/ and /assurances/.

Accident-damaged EV: high voltage, do not touch orange cables. Motorcycle: see /pannes/chute-moto/.

What should I do?

  1. Make people safe, alert if needed (112 / 17)
  2. Motorway: SOS phone — do not call a private recovery operator while still on the carriageway
  3. Photos, accident report, insurance case number
  4. Call SkyRoute for transport to a body shop / loss adjuster

Base rates — Towing after an accident

Indicative incl. VAT ranges by distance from Annemasse. Switzerland is surcharged (border, time, formalities). Grid August 2026.

Base rates Towing after an accident by distance band
Area Range
0–15 km · Greater Geneva 239 € – 279 €
15–30 km 279 € – 319 €
30–60 km 319 € – 359 €
60–80 km 379 € – 419 €
80–110 km 439 € – 479 €
Geneva Switzerland · ~7 km 299 € – 339 €
Nyon Switzerland · ~28 km 339 € – 379 €
Lausanne Switzerland · ~47 km 399 € – 439 €

Indicative range incl. VAT (−€20 to +€20 around the reference rate), weekday, straightforward access. Night (10 pm–7 am) and bank holidays: +25%. Weekend: +15%. Underground car park, snow, EV, prestige, van or extra km: quote before departure. Payment in EUR (CHF possible at the day’s rate).

After a collision: people, scene, then flatbed

Injuries: 17 or 112. Statement, photos, insurer file. The vehicle (airbags, fluids) goes to bodywork or a depot — /services/remorquage-apres-accident/. EV: do not touch orange cables. Motorcycle: /pannes/chute-moto/.

Motorway: approved recovery first. You can still appoint SkyRoute Auto even if an insurance flatbed has been announced: we invoice the job; reimbursement follows the policy.

Who attends, and from where

SkyRoute Auto is an independent breakdown, towing and transport provider, based at 74 bis Route d’Étrembières, 74100 Annemasse , France. For after an accident, the call comes through on a local number (⁦06 82 96 40 84⁩): not a national switchboard promising “20 minutes anywhere in France”. The slot we give depends on traffic, weather, access (surface, underground, snow) and the distance from Annemasse .

We remain outside insurers’ official networks. You can appoint us for after an accident, obtain an invoice, then submit the file to your roadside assistance: any reimbursement depends solely on your policy. Keep the case number if one already exists.

On a motorway or expressway, the initial recovery remains the approved circuit (SOS phone or 112, dispatch may be via sos-auto-moto.fr). SkyRoute Auto then handles repatriation or transport to a garage, home or Switzerland — see our motorway procedure . In town, a car park or a residence, you call us directly.

What we need for a useful quote

To handle after an accident without a second trip: exact address (street, car park, floor, badge / intercom), make and model, manual or automatic gearbox, whether the vehicle still rolls, the destination you want, photos of the access and of the vehicle. Mention a high-voltage pack (hybrid / electric), a motorcycle, a van or a prestige car: the equipment is not the same.

Hours: 24/7 subject to availability, including weekends and bank holidays. Life-threatening emergency or a blocked carriageway: prefer a phone call. Planned transport: online quote . Base rates inc. VAT (daytime, straightforward access, Genevois): car breakdown recovery 99 € – 139 €, car towing 169 € – 209 € — more distant communes, Switzerland, night work and difficult access are surcharged; see our pricing page.

Frequently asked questions

Will insurance send the recovery operator?
Sometimes. You can also appoint us and submit the invoice. See /assurances/.
Write-off?
We take it where the loss adjuster asks, within the legal framework.
Do I need a statement or an insurance file for after an accident?
Not to appoint us. If an insurer is already involved, keep the case number. SkyRoute Auto invoices the local job; reimbursement is not automatic.

Need assistance?

Call or request a quote: location, vehicle, destination. Fast response subject to availability.

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