Published · Updated
Do not force it
A coat hanger, a plastic wedge, a door airbag: on a recent vehicle you break more than the cost of recovery. Alarm, seals, glass. Check the spare first, the manufacturer app, the emergency card.
Locksmith, dealership, or flatbed
Locked in, vehicle then opened: often a car locksmith. Lost / electronics to reprogram: dealership. Steering lock, locked gearbox, car park too low to work: SkyRoute Auto towing . Make and year when you call — a 205 is not a 2024 BMW.
Situation guide: /pannes/perte-cles/. Typical destination: a garage in the Genevois or a Tesla / manufacturer centre.
Insurance
Some assistance policies include the locksmith, others do not. SkyRoute invoices the transport if it takes place; the locksmith invoices theirs. Two providers, two possible invoices — no “all-inclusive magic”.
How to use this guide
Slammed door, Tesla key card at the bottom of the boot, dead fob: SkyRoute Auto is not a car locksmith. We advise, and we tow if the vehicle must move to a dealership or garage. This guide complements our service, breakdown and area pages. SkyRoute Auto remains your local Annemasse provider (74 bis Route d’Étrembières, 74100 Annemasse , France), reachable on 06 82 96 40 84.
After reading: make safe, note the exact location, vehicle and destination, then call or request a quote online. On the motorway, the SOS / 112 procedure comes first. Indicative rates and towns covered (within 110 km) are on the site.
Who attends, and from where
SkyRoute Auto is an independent breakdown, towing and transport provider, based at 74 bis Route d’Étrembières, 74100 Annemasse , France. For keys locked in or lost: what to do?, the call comes through on a local number (06 82 96 40 84): not a national switchboard promising “20 minutes anywhere in France”. The slot we give depends on traffic, weather, access (surface, underground, snow) and the distance from Annemasse .
We remain outside insurers’ official networks. You can appoint us for keys locked in or lost: what to do?, obtain an invoice, then submit the file to your roadside assistance: any reimbursement depends solely on your policy. Keep the case number if one already exists.
On a motorway or expressway, the initial recovery remains the approved circuit (SOS phone or 112, dispatch may be via sos-auto-moto.fr). SkyRoute Auto then handles repatriation or transport to a garage, home or Switzerland — see our motorway procedure . In town, a car park or a residence, you call us directly.
What we need for a useful quote
To handle keys locked in or lost: what to do? without a second trip: exact address (street, car park, floor, badge / intercom), make and model, manual or automatic gearbox, whether the vehicle still rolls, the destination you want, photos of the access and of the vehicle. Mention a high-voltage pack (hybrid / electric), a motorcycle, a van or a prestige car: the equipment is not the same.
Hours: 24/7 subject to availability, including weekends and bank holidays. Life-threatening emergency or a blocked carriageway: prefer a phone call. Planned transport: online quote . Base rates inc. VAT (daytime, straightforward access, Genevois): car breakdown recovery 99 € – 139 €, car towing 169 € – 209 € — more distant communes, Switzerland, night work and difficult access are surcharged; see our pricing page.
Frequently asked questions
- Do you open the doors?
- It is not our main trade. Immobilisation to move: flatbed. Otherwise we point you to a locksmith.
- Motorcycle, U-lock?
- Strapped transport if it cannot be ridden. See motorcycle recovery.
- Underground car park?
- Height and badge first — the same constraint as any other job.
Emergency: 06 82 96 40 84 · Planned transport: quote request.